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Report Date: December 21, 2011

Member: 

Karin Wood
62 Village Drive
QUINCY, MA 02169
Categories: 
Doors
Glass & Mirrors
Services Performed: 
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: 
December 19, 2011
Hire Again: 
Yes
Approximate Cost: 
$1,900.00
Description Of Work: 
Glass shower door for new shower.
Member Comments: 
Jim arrived on time and went to work immediately. He went into great detail explaining the care and upkeep of our new shower door and what products to use and not to use.  Very nice to do business with everyone at this company. Everyone was great. Thank you!!!

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A


Report Date: December 12, 2011

Member: 
John Maglia
1 Powder Mill Square
Unit 206A
ANDOVER, MA 01810
Category: 
Glass & Mirrors
Services Performed: 
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: 
December 12, 2011
Hire Again: 
Yes
Approximate Cost: 
$900.00
Home Build Year: 
2004
Description Of Work: 
Installed a new glass shower door.
Member Comments: 
Jim arrived on schedule with tools in hand ready to go. He was very efficient and we hardly knew he was here. After the installation he wnet into great detail explaining the care and upkeep of our new shower door and what products to use and not to use.

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Report Date: October 24, 2011

Member:
Robert Dunn
PO Box 1958
BROOKLINE, MA 02446
Category:
Glass & Mirrors
Services Performed:
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date:
September 27, 2011
Hire Again:
Yes
Approximate Cost:
$2,800.00
Description Of Work:
Atlantic Shower Door installed a custom glass shower door with two side panels. They proposed two design solutions for an awkward space (it's a relatively small bathroom and part of the shower ceiling is angled), presenting options for various materials and upgrades, completing the installation, and following up to ask if I am pleased -- and I am. The end result is exactly what I had in mind.
Member Comments:
I contacted Atlantic Shower Door via email through the Angie's List site and w/in a day had an email reply from the company's president, Paul Prudente. We quickly scheduled an on-site visit for an estimate. He was prompt for the appointment and with submitting a formal quote via email. Atlantic was the second company from which I obtained an estimate. The first company (recommended by a friend) presented only one design solution that didn't appeal to me. Paul came up with two innovative solutions both of which were more appealing than the first company's. He demonstrated both technical and design expertise and was very pleasant to deal with, and his estimate was competitive with the first company's.

After I formally enlisted Atlantic, Paul asked if he could return to double check the angle of the ceiling to make sure his template was correct -- attention to detail that I appreciated. Throughout the process, he was patient answering my questions. The glass was fabricated and installed w/in 3 weeks of me asking them to do the work. The installation was done by "Julian" who said he had been doing this work for 11 years - and it really showed. He is a true craftsman who takes pride in his work and pays attention to the details (including cleaning up after he was finished). He also advised me on caring for the glass, what products to use/not use, etc. I am thrilled with the result -- the door, side panels, and hardware look fantastic and function perfectly. A very professional company that truly understands customer service and delivers it. Everyone I dealt with -- Paul, Julian, people in the office -- was friendly, helpful, and professional.

One suggestion: If you are remodeling your bath or shower (putting in new tile, etc.), I would recommend enlisting Atlantic's expertise before the tiling is done to make sure it will be suitable for a glass door/enclosure. My tile was already installed and fine, but a recommendation Paul made would have been an improvement.

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? lower than estimate

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? more than 2 weeks

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor? reputation

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? Expertise, quality of work, professionalism, customer service

What did you like least about this contractor? I have no complaints!

What surprises came up during the course of the work? No surprises.

What words of advice would you give other members considering this contractor? Remind them that you found them through Angie's List -- at least at the time, they offered a discount.

What words of advice would you give this contractor? Keep up the good work.

Report Date: September 28, 2011
Member: 

JOSEPH BLAIN
2114 Foxcroft Woods Lane
CHARLOTTE, NC 28211
Category: 
Glass & Mirrors
Services Performed: 
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: 
September 16, 2011
Hire Again: 
Yes
Approximate Cost: 
$2,000.00
Description Of Work: 
Frame-less glass installation for a tiled shower with built-in seat.
Member Comments: 
This was a pleasant experience. Paul was very patient and helpful with design decisions, the glass was delivered and installed on time, and the end result is very satisfying. I'm getting great feedback from impressed friends and neighbors. I'm happy to recommend them.

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A


Report Date: July 31, 2011
Member: 
Adam Sigel
195 St. Paul Street #G1
BROOKLINE, MA 02446
Categories: 
Doors
Glass & Mirrors
Remodeling - Kitchen & Bathroom
Services Performed: 
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: 
July 26, 2011
Hire Again: 
Yes
Approximate Cost: 
$2,385.00
Home Build Year: 
1910
Description Of Work: 
Atlantic Shower provided us with a custom-ordered, shower door and enclosure. A combination of clips and channels. With a robe hook, pull handle, and glass shelves. 
Member Comments: 
My consultation was very helpful - he gave me recommendations based on our layout, and left me feeling confident about their work to come. The glass took 3 weeks to come in, as the office told us, and was promptly schedule and installed. The look is beautiful! It is also a fully functional space as well and makes showering feel relaxing and quick. Our only pause was the slightly higher price than our original quote, which was totally worth the change. And there was a slight mix-up and our glass shelves came in a week after the shower glass. Atlantic was always helpful and accessible on the phone, too. 

Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism B
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? n/a

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? no

If no, what was the other source? Referred by contractor

Why did you choose this contractor? reputation

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? They were prompt and courteous.

What did you like least about this contractor? The wait for the custom glass order to arrive.

What words of advice would you give other members considering this contractor? Listen to their expert advice.



Report Date: November 28, 2010
Member: 
MARY BETH MCINERNEY
98 G STREET
UNIT 4
BOSTON, MA 02127
Categories: 
Glass & Mirrors
Remodeling - Kitchen & Bathroom
Services Performed: 
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: 
November 05, 2010
Hire Again: 
Yes
Approximate Cost: 
$1,200.00
Home Build Year: 
2005
Description Of Work: 
Replaced glass shower door in Master Bath, and reinstalled transom.
Member Comments: 
Atlantic Shower and Door did a great job. They came three times. The first visit the owner talked to me about the issues we were having with the door, explained my options, and we selected one. Workmen came out about two weeks later, but due to circumstances beyond their control, had to reschedule, at a time convenient for me. They arrived on time, and did an excellent job. The new door and refitted transom look terrific. The workmen were great.

Overall
 A
Price
 A
Quality
 A
Responsiveness
 A
Punctuality
 A
Professionalism
 A


Report Date: June 25, 2010
Member: 
Pamela Wong
20 Maverick St.
DEDHAM, MA 02026
Categories: 
Glass & Mirrors
Remodeling - Kitchen & Bathroom
Services Performed: 
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: 
April 21, 2010
Hire Again: 
Yes
Home Build Year: 
1907
Description Of Work: 
Glass shower enclosure around large Roman tub (6-7 feet tall).
Member Comments: 
Sales individual was timely and efficient. The first installation was scheduled but then delayed as I had to remove a piece of wood. It took me an additional four weeks to hire another carpenter to have the wood removed and bullnosed tile installed. After having them out and watching the installation, I noticed the bullnose tile was not necessary. This cost me an additional $300 and delayed time and usage of the tub. When they came to install the shower enclosure, it was obvious that the extra work was not required. I then immediately called the office, spoke with the receptionist, gave the situation, she said the owner would back up the opinion of the original installer which I stated that they were both incorrect, and informed I would deduct that cost from the balance. In all fairness and honesty, the owner called me and apologized about the situation. He sent me a new invoice with the adjusted balance paid in full. Installers were very professional covering boots, floor, and making sure that nothing was damaged enroute to bathroom or in the bathroom. They did a wonderful job and took the time to explain everything regarding maintenance to me as well.

Overall B
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A


Report Date: June 04, 2010
Member: 
LAURA SOHVAL
214 Hurley Street
Cambridge, MA 02141
Category: 
Glass & Mirrors
Services Performed: 
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: 
June 02, 2010
Hire Again: 
Yes
Approximate Cost: 
$1,181.00
Description Of Work: 
Atlantic installed a frameless glass spray panel for a new walk-in shower in my remodeled master bath. The price included 1/2 inch Starphire glass (which looks clear, rather than greenish), treated with Clearshield (for easy cleanup), 4 polished chrome clips, delivery, and labor.
Member Comments: 
Everyone at Atlantic was professional, helpful, and a pleasure to work with. They made an initial visit to take the measurements and walk me through the different decisions I needed to make, and then delivered and installed the glass three weeks later. Positive experience from start to finish.

Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A